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Urgent Rescue lines open 24/7

Found injured marine wildlife?

Coffs Harbour Animal Rescue Trust funds rescue and rehabilitation, but it is not an emergency service and cannot take rescue calls. These 24/7 lines can.

Call ORRCA (02) 9415 3333Call WIRES 1300 094 737

01 Who to call

Which line?

What have you found? Pick one to see who to call.

Whales, dolphins, seals and dugongs

ORRCA

Organisation for the Rescue and Research of Cetaceans in Australia. 24/7 rescue hotline.

(02) 9415 3333

orrca.org.au

Sea turtles, seabirds and other native wildlife

WIRES

Wildlife Information, Rescue and Education Service. Rescue office open 24 hours, 365 days. Online report form also available.

1300 094 737

Report a rescue online

If a person is in danger, call Triple Zero (000) first.

02 What to do

While you wait.

  1. Keep yourself safe. Stay off wet rocks in big swell and keep well back from the animal.
  2. Call the right line straight away. ORRCA for marine mammals, WIRES for sea turtles, seabirds and other native wildlife.
  3. Say exactly where it is. The beach or headland, the nearest access track or landmark, and a map pin if your phone can share one.
  4. Describe what you see, from a distance: the kind of animal if you know it, its size, any injuries or entanglement, and whether it is moving.
  5. Keep people, dogs and vehicles away, and keep noise down.
  6. Stay nearby if it is safe, and follow the rescuers’ advice on the phone.

03 What not to do

Please don’t.

  • Don’t push a stranded whale or dolphin back into the sea. It may be sick or injured. Wait for trained rescuers.
  • Don’t cut fishing gear off an entangled sea turtle. WIRES asks you to call them immediately: these rescues need trained marine wildlife volunteers.
  • Don’t try to untangle tight fishing line or netting from a bird or other animal yourself. Leave it to vets and wildlife carers.
  • Don’t feed the animal or give it anything to drink.
  • Don’t touch or crowd a seal resting on the beach. Keep your distance and dogs on a lead, and call ORRCA if it looks injured or is in a busy spot.

Turtle and fishing line advice from WIRES: Entanglements, what to do. Everything else here is general guidance: always follow the advice of the rescue line you call.

04 Prevention

Fewer rescues start on the shore.

  • Cut used fishing line into short lengths and put it in a bin with a lid.
  • Pick up litter on beaches, rocks and riverbanks, especially line, hooks and plastic.
  • Remove unused netting, string and twine from your yard.

Prevention tips from WIRES.

05 Where the trust fits

The money behind the rescue.

Rescue and rehabilitation take time, care and money. The trust raises funds for it: in the year to 30 June 2025 it paid out $71,430 in grants and donations for use in Australia.

DonateAbout the trust